Frequently Asked Questions

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Physiotherapy, also known as physical therapy, is a healthcare profession that focuses on promoting, restoring, and maintaining physical function and mobility. It involves the assessment, diagnosis, and treatment of various musculoskeletal and neurological conditions.

Physiotherapy clinics provide specialised care to individuals experiencing pain, injuries, or limitations in movement. Whether you have a sports injury, chronic pain, or post-surgical rehabilitation needs, physiotherapists can help you regain function, manage pain, and improve your overall quality of life.

If you are experiencing pain, discomfort, or limitations in your ability to perform daily activities or participate in sports and recreational activities, it is recommended to consult with a physiotherapist. They will assess your condition, diagnose the problem, and create a personalized treatment plan to address your specific needs.

Physiotherapy can effectively treat a wide range of conditions, including but not limited to:

  • Sports injuries
  • Back and neck pain
  • Joint pain and arthritis
  • Muscular strains and sprains
  • Post-surgical rehabilitation
  • Neurological conditions (e.g., stroke, multiple sclerosis)
  • Respiratory conditions (e.g., asthma, chronic obstructive pulmonary disease)
  • Tendon Problems
  • Overuse injuries and more….. please ask
The duration of a physiotherapy session can vary depending on the complexity and severity of your condition. Our sessions are usually 30 minutes, but we do have the option of booking and extended appointment (1 hour) to one hour. This is usually for more complex issues or for multiple problem areas. Your physiotherapist will assess your needs and determine the appropriate session length for you.

The number of sessions required depends on the nature of your condition, its severity, and your individual response to treatment. In some cases, a few sessions may be sufficient, while others may require a more extended treatment plan. Your physiotherapist will discuss the expected duration and frequency of your treatment during the initial assessment.

During a physiotherapy session, your therapist will evaluate your condition, discuss your medical history, and conduct various physical assessments. They may use manual techniques, exercises, stretches, modalities (such as ultrasound or electrical stimulation), and other treatment methods to address your specific needs. Your progress will be monitored, and treatment plans may be adjusted accordingly.

Physiotherapy treatments are designed to alleviate pain, not cause additional discomfort. However, some therapeutic techniques may involve temporary discomfort or soreness as your body adjusts and heals. Your physiotherapist will strive to minimize any discomfort and will communicate with you throughout the session to ensure your comfort.

Absolutely! We have multiple therapists with different areas of expertise. If you have specific preferences or require specialised care, you can inquire about the available therapists at the clinic and request a specific individual if they meet your needs.
You do not need a doctor’s referral to visit a physiotherapy clinic. However, specific insurance plans or healthcare systems may have different requirements. It is best to check with your insurance provider to determine if a referral is necessary.
Coverage for physiotherapy varies depending on your insurance provider and policy. Some insurance plans cover a certain number of sessions or a percentage of the cost. Contact your insurance provider to understand your coverage and reimbursement options for physiotherapy services. It is also recommended to inquire about any pre-authorisation requirements or necessary documentation for reimbursement. Please note, sadly we are no longer able to accept BUPA, Vitality or Nuffield Health referrals. Occasionally they may allow you to self-pay and claim back your fees. Please discuss with your individual provider.

To prepare for your first physiotherapy appointment, gather any relevant medical documents, including imaging reports, test results, or referral letters. Wear comfortable clothing that allows easy movement. For shoulder and neck injuries ladies, you may wish to wear a vest top with shoestring straps. For lower back, and lower limbs you may be more comfortable wearing loose fitting shorts.

It’s also helpful to write down any questions or concerns you have about your condition or treatment goals to discuss with your physiotherapist.

Yes, physiotherapy plays a vital role in preventive care. Physiotherapists can assess your movement patterns, identify potential risk factors, and provide guidance on exercises, ergonomics, and lifestyle modifications to help prevent injuries and improve overall physical well-being.

All our Physiotherapists hold a bachelor’s or master’s degree in physiotherapy from an accredited educational institution. Additionally, many of our therapists pursue specialised certifications or post-graduate training in specific areas of practice such as acupuncture, diagnostic ultrasound, musculoskeletal medicine and orthopaedic medicine to enhance their expertise.

Yes, physiotherapy services are available for individuals of all age groups, Within the clinic, we treat from the age of 8 upwards. Physiotherapists are trained to address the unique needs and conditions of each age group and develop appropriate treatment plans accordingly.

In most cases, you can continue with your regular exercises while undergoing physiotherapy. However, it is important to communicate your exercise routine to your physiotherapist, as they may need to modify or adjust certain exercises to suit your condition and treatment plan.

If you need to miss or reschedule an appointment, it is best to notify the physiotherapy clinic as soon as possible. They can assist you in finding an alternative appointment time that suits your schedule. Consistency and regular attendance can contribute to better treatment outcomes, so try to prioritise your appointments.

Please note we have a 48 hour cancellation policy within the clinic.

To maximize the effectiveness of your physiotherapy treatment, follow your physiotherapist’s instructions and recommendations diligently. Attend all scheduled sessions, complete prescribed exercises and stretches at home, and communicate openly with your therapist about any concerns, progress, or changes in your condition.

The time it takes to see results from physiotherapy can vary depending on the individual and the nature of the condition being treated. Some individuals may experience immediate relief, while others may require several weeks or months of consistent treatment to achieve significant improvements. Your physiotherapist will discuss realistic expectations based on your condition.

Absolutely! Once your initial condition improves, you can discuss with your physiotherapist the possibility of transitioning to a maintenance or preventive care plan. Regular check-ups and ongoing physiotherapy sessions can help you maintain your progress, prevent future injuries, and optimize your physical well-being.

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